General

1.1   The order placed by you with Office Direct QLD incorporates these terms and conditions, which shall prevail over any and all terms and conditions proposed by you the customer.

1.2   You will not be able to proceed with your purchase until you have read and understood these terms and conditions by receipt of your order request.

1.3   When we have received your order by either email, phone or fax your order will be accepted, in acceptance of your order brings into existence a legally binding contact between us.

1.4   Any mistakes made by you on your order be it in writing or verbal will not be at the cost of Office Direct QLD should you want a product rectified be it colour or design this cost will be incurred by you be it for transport or change of product.

1.5   Every effort is made to ensure the complete accuracy of our website, however some details contained on the website may change from time to time and it is possible that errors will occur.

1.6   All products are subject to availability as sometimes a supplier may be out of stock or delete, discontinue a product.

Price/Payments

2.1    We reserve the right to change our prices without notice as suppliers do have price increases and we must follow suit.

2.2    Payments for products are to be made prior to delivery unless other arrangements have been agreed to by the customer and Office Direct QLD.

2.3    Any prices quoted by Office Direct Qld do not include delivery unless stated in a written quotation to the customer all quoted prices are valid 30 days.

2.4    A deposit of 50% of the price of goods must be paid when placing your order be it for standard product or custom made products including products that have to be ordered in.

2.5    Payment can be made by EFT, CREDIT CARD or CHEQUE not including American Express or Diners Club.

2.6    The balance of the purchase must be paid when the goods are ready to be delivered unless prior arrangements have been made between Office Direct QLD and the customer.

Delivery

3.1    Delivery charges will be discussed, quoted and agreed to at point of order.

3.2    Assembly of any products will be discussed, quoted and agreed to at point of order.

3.3    You may not cancel your order once it has been placed especially if the goods are being bought in or they are being custom made for you.

Warranties/Liabilities

4.1    Any complaints about products in unsatisfactory condition please retain the invoice so that warranty records can be honored.

4.2    We reserve the right depending on the product in question to have it repaired by the manufacturer.

4.3    Should a warranty issue arise we need to be contacted within 7 days of the fault or failure.

4.4    We do not refund, we will repair or replace the product depending its origin from the supplier.

4.5    We will not be liable to you the customer for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) arising out of any problem with a product.

4.6    Our warranties do not cover fair wear and tear, neglect, abuse or misuse of goods, loss or damage due to fire, smoke, water, rusting, sunlight, corrosion accidental damage or consequential loss.

If you have any questions regarding Office Direct QLD and its terms and conditions please feel free to call us on

07 3245 2788.